4 Reasons to Be Thankful for Your Local Insurance Agent
‘Tis the season to be grateful. At Bearingstar Insurance, we show our gratitude for our clients through exceptional service and dedicated support—from long before they need it to when they need it most. Here’s what our customers had to say about why they’re thankful for us this holiday season.
1. Our local agents are here for you.
Because our local agents are living and working in the neighborhoods we serve, they’re able to come directly to the scene after an accident to help, lend a shoulder, and take care of any claims so you don’t have to worry.
Suzanne D’Annolfo from West Hartford, Connecticut has been a customer for over 36 years, and when it felt like the worst had happened—she and her husband experienced a home fire—their Bearingstar agents immediately came over to help. She said, “[Our Bearingstar agent] put Frank and I at ease. They said, ‘don’t worry, we know this is terrible now, but everything will be taken care of and months from now you are going to have a brand new house.’” Watch her story here.
Massachusetts client Margie Grogan was grateful for Bearingstar’s local agents during the pandemic. “At the end of March, my sewer pipes cracked and caused backup into the basement. It was a mess! Massachusetts was in a lock down due to the pandemic and I needed help fast. I’m so grateful I had chosen Bearingstar Arbella because they came to the rescue…They were informative, supportive and quick acting. I truly appreciate all the help. My cellar was fixed and the problem was resolved.”
2. A local agency can save you money.
Rates are increasing across the country, and unlike a large, national insurance company, our local agents are dedicated to getting you the best deal they can with customized plans that meet your needs.
Smith Galiotte says, “Recently I was worried about how other insurance companies were ripping me up and signed me up and charged me ridiculously high prices for almost no coverages and I was referred by a friend and he contacted me and and in no time I got a great policy from Mr. Federico, who took time and explained everything to me. Now I am so happy I got to speak to him and got a perfectly designed quote that fits my budget. We need more companies like Bearingstar Insurance. Please do not take my word for it, just go see for yourself. I am just trying to help others.”
When Shane Bishop’s former insurance agency kept raising his rates, he says, “Tanya walked us through our options for both Home and Auto. We couldn’t believe the savings she got us. And twice the amount of coverage. We had been a client to a company who took advantage of us. That is not how Tanya treated us at all.”
3. We provide amazing customer service.
What we are most proud of is our dedication to providing the best customer service possible—and nothing makes us happier than when our customers experience the Bearingstar difference themselves.
Kendall Walker says we’re simply, “The BEST!” She says, “Bearingstar staff are always very helpful with helping us understand our policies and making adjustments when necessary. I can call and someone is always there to help now or in one case had to get more information and then get right back to us with an answer.”
Katherine Reiner says, beyond our highly competitive rates and easy to navigate website, “I’m not surprised by good service when I call them, but several times they have called ME before I had a chance to.”
Smadin Pagan has been a customer for over a year now and says, “love the amazing customer service they have! Always great at explaining things and making sure they help you out anyway they can.”
4. We are trusted insurance experts.
With a world of insurance options, choosing Bearingstar gives you the opportunity to work with seasoned insurance professionals who will offer local advice, personalized guidance, and customized insurance products that protect you, your family, and your business.
A Brockton, Massachusetts customer says, “With so much competition out there, insurance wise, it’s nice to know that I have an actual concerned agent that makes me feel like he is overseeing my auto and home policies personally.”
And according to Jennifer G., we are “knowledgeable and explained everything so clearly!” She says, “So glad I had my insurance reviewed. Better coverage and ended up saving money.”
This is the feedback we love to hear, and it will warm our hearts all winter long! We are thankful for our customers’ trust. Ready to experience the Bearingstar Difference for yourself? Contact your local Bearingstar agent today. Give us a call at 877-801-7424 in Massachusetts, and 888-519-9996 in Connecticut.Back to Blog